1. Information We Collect

• Personal Information: Name, phone, email, company, designation, etc.
• Project Information: Project address, design requirements, scope details.
• Technical Data: IP, browser, device info, and logs via cookies/analytics.
• Communication History: Emails, messages, call logs for documentation.

2. How We Use Your Information

• Respond to service inquiries and requests
• Deliver proposals, drawings, and engineering solutions
• Execute MEP or Fire Safety projects as per contracts
• Enhance website and service experience
• Send updates, alerts, or newsletters (opt-in based)

We never sell or share your personal information with third parties for marketing or promotional activities.

3. Data Security and Protection Standards

• Encrypted HTTPS/SSL data transmission
• Secure access control and user permissions
• Backups, firewalls, and server protection
• Employee confidentiality & cybersecurity training

We comply with the Indian IT Act (SPDI Rules), follow ISO/IEC 27001:2013 standards internally, and adhere to state-level data regulations.

4. Data Retention

• Your data is retained only for as long as necessary to provide our services or to meet legal and regulatory requirements..
• Data may be deleted upon request, subject to conditions.

5. Your Rights

• Request access or correction of your personal information
• Request deletion of data under valid grounds
• Withdraw consent for marketing communications
• Raise concerns with data protection authorities if applicable

6. Third-Party Services & Cookies

We may use tools like Google Analytics, chatbots, etc. that collect anonymous data through cookies. You can disable cookies via your browser settings.

Please note that external links provided on our website are not governed by this privacy policy.. Review respective third-party privacy policies before sharing any data.

7. Children’s Privacy

Users under the age of 16 are not the intended audience for our services, and we do not knowingly collect their personal information without verified parental consent.

8. Updates to This Policy

We may revise this Privacy Policy to accommodate legal, technical, or operational updates.

9. Contact Us

For questions or concerns, please contact us:

• Email: info@nebulatechbbspvtltd.com | mep@nebulatechbbspvtltd.com
• Phone: +91 9507043669 | +91 9208243669
• Address: Basement Floor, Tomar Tower, D-26, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
• Map :Head Office Google Maps Location
• Map :Branch Office Google Maps Location
• Hours: Monday to Saturday, 10:00 AM – 6:30 PM